Our pricing depends on several factors including the size of your business, transaction volume, complexity of your financial structure, and the specific services you require. We offer transparent fixed monthly fees starting from £150 for basic bookkeeping for sole traders, with comprehensive packages for limited companies typically ranging from £250 to £800 per month.

During your initial consultation, we assess your needs and provide a detailed quote with no hidden charges. Many clients find that professional accounting services actually save them money through better tax planning, reduced errors, and time freed up to focus on growing their business. We also offer flexible payment terms to suit your cash flow.

Not necessarily. While we welcome clients to our London office at 27 Elm Road, SW19 4HX, most of our work can be handled remotely using secure cloud-based software. We use platforms like Xero, QuickBooks, and Sage, which allow real-time collaboration and document sharing from anywhere.

Many of our clients prefer virtual meetings via video call, which saves travel time and offers greater flexibility for scheduling. However, if you prefer face-to-face meetings, we're happy to accommodate that during our business hours. We can also visit your premises if needed, particularly during the initial setup phase or for more complex consultations.

The documentation required varies based on your business structure and the services you need. Generally, we'll need access to your bank statements, invoices, receipts, payroll records, and any previous tax returns or financial statements. For new clients, we also require company registration documents and details of any existing HMRC registrations.

If you're switching from another accountant, we'll need authorization to contact them and obtain your records. Don't worry if your paperwork isn't perfectly organized – part of our job is helping you establish efficient record-keeping systems. We can accept documents in various formats including paper copies, scanned PDFs, or direct bank feeds through accounting software.

For straightforward self-assessment tax returns, we typically complete the work within 5-7 working days once we have all necessary information. Company accounts and corporation tax returns usually take 10-15 working days, depending on complexity and the quality of records provided.

However, turnaround time significantly improves when you provide organized, complete documentation upfront. We recommend submitting your information at least 6 weeks before the deadline to allow time for any queries or additional information requests. Rush services are available for urgent cases, though additional fees may apply. Remember that the self-assessment deadline is 31st January, and we encourage clients to submit well before this date to avoid penalties.

Yes, we handle all aspects of VAT compliance. This includes advising whether registration is beneficial for your business, completing the registration process with HMRC, and preparing and submitting your VAT returns on time. We work with businesses on standard, flat rate, and cash accounting schemes.

Our service includes reviewing your transactions to ensure correct VAT treatment, maximizing your VAT recovery on purchases, and maintaining proper records for HMRC compliance. We also provide guidance on complex VAT issues such as international transactions, partial exemption, and the VAT treatment of specific goods or services in your industry. If you're approaching the £85,000 registration threshold, we'll advise you on the optimal timing and scheme selection.

If HMRC opens an enquiry into your tax affairs, we'll represent you throughout the entire process. This includes corresponding with HMRC on your behalf, preparing responses to their queries, gathering and presenting supporting documentation, and negotiating settlements where appropriate.

Our experience with HMRC procedures means we understand what they're looking for and how to present information effectively. We'll explain each stage of the investigation, advise on your rights and obligations, and work to resolve matters as quickly and favorably as possible. While we can't prevent HMRC from conducting random checks, maintaining accurate records and filing correct returns significantly reduces the likelihood of issues arising. We also offer fee protection insurance that covers the cost of professional representation during tax investigations.

We offer comprehensive payroll management for businesses of all sizes. Our service includes calculating wages and deductions, processing PAYE and National Insurance contributions, producing payslips, submitting Real Time Information to HMRC, and handling pension auto-enrolment obligations under workplace pension regulations.

We also manage statutory payments such as sick pay, maternity pay, and paternity pay, prepare year-end P60s and P11Ds, and advise on employment tax matters including IR35 for contractors. Whether you have one employee or fifty, we ensure your payroll runs smoothly and complies with current legislation. Our system can integrate with your accounting software, and we provide secure online access for employees to view their payslips and tax documents.

Data security is fundamental to our operations. We use bank-level encryption for all digital communications and store client data on secure, UK-based servers with regular backups. Our cloud accounting platforms are certified to ISO 27001 standards and include multi-factor authentication, role-based access controls, and detailed audit trails.

All staff members sign confidentiality agreements and receive regular training on data protection and GDPR compliance. Physical documents are stored in locked cabinets within our secure office premises, and we have strict protocols for document disposal. We're registered with the Information Commissioner's Office and maintain professional indemnity insurance. Your financial information is treated with the highest level of confidentiality, and we never share client data with third parties without explicit consent, except where legally required.

Beyond compliance work, we provide strategic financial advice to help your business grow. This includes preparing cash flow forecasts, analyzing profitability by product or service line, benchmarking your performance against industry standards, and identifying opportunities to improve margins and efficiency.

We can assist with business plans for funding applications, advise on the financial implications of expansion decisions, and help structure your business for tax efficiency as you grow. Our quarterly management accounts provide insights into trends and patterns in your finances, enabling better decision-making. We also offer guidance on pricing strategies, cost control, and working capital management. Think of us as your financial partner who understands both the numbers and the practical realities of running a business in today's competitive environment.

Our standard office hours are Monday to Friday from 9:00 to 18:00, and Saturday from 10:00 to 14:00. During these times, you can reach us by phone at +44 20 7913 5824 or email at [email protected]. We typically respond to emails within 4 working hours during business days.

For urgent matters outside these hours, you can send an email marked as urgent, and we monitor these regularly. While we don't offer 24/7 support, we understand that business questions don't always arise during office hours. For clients on premium service packages, we provide extended support options including priority response times and direct mobile contact for critical issues. We're closed on Sundays and bank holidays, but will respond to any messages received during these periods on the next working day.